Privacy Policy

Introduction

At Arzooz ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business requirements
• Communication Data: Messages, feedback, and correspondence with us
• Payment Information: Billing details and payment method information (processed securely through third-party payment processors)

Technical Information

We automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns, referring website
• Cookies and Tracking: Information collected through cookies and similar technologies

How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our digital marketing and web development services
• Communication: To respond to inquiries, provide customer support, and send important updates
• Project Management: To manage and deliver your projects effectively
• Marketing: To send promotional materials and service updates (with your consent)
• Analytics: To understand user behavior and improve our website and services
• Legal Compliance: To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in delivering our services
• Business Partners: With partners when necessary to provide requested services
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• With Consent: When you explicitly consent to sharing your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated
• Staff Training: Our team is trained on data protection best practices
• Incident Response: Procedures in place to respond to security incidents

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and experiences
• Enable certain website functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Right to access your personal information
• Correction: Right to correct inaccurate information
• Deletion: Right to request deletion of your information
• Portability: Right to receive your information in a portable format
• Objection: Right to object to certain processing activities
• Withdrawal: Right to withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records for operational purposes

International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.